FAQ Page

  • Do You have WiFi?
    The Timberlodge offers free WiFi for our guests, and the login information will be provided when you check in.
  • Can you mail me a brochure?
    Sorry, but we no longer use paper brochures. We provide all the available information and pictures on our website.
  • Are you close to all the attractions?
    Yes. Most of the local area attractions are within a 10 to 20 minute drive from the Timber Lodge. the attractions that are the furthest away (Cripple Creek, the Royal Gorge and River Rafting) are about 1 hour drive from the Timber Lodge.
  • Are your cabins clean?
    Yes. Our team of housekeepers use an extensive checklist to prepare your cabin before your arrival and to maintain your cabin during your stay. Daily housekeeping includes making the beds, vacuuming, emptying trash cans, restocking soap, towels and toilet paper. Rarely do problems arise. If you have a concern, let us know and we will fix it immediately.
  • Are your cabins "nice"?
    Yes. Our cabins have a rustic log sided exterior and are clean and comfortable on the inside. We don't claim that our cabins are fancy or luxurious. The cabins were built in the late 1930's, 40's and 50's. We are constantly upgrading the carpets, bedspreads, linens, pillows, dishes, etc.
  • Do you have a pool or a hot tub?
    We have a heated pool (around 82 degrees) that is available from 9:30 am to 8:30 pm. The pool is 20 ft. by 40 ft. and has a depth from 3 ft. to 9 ft. We provide clean pool towels in the pool area. For safety reasons there is no diving board or water slide. Children 14 and under must be accompanied by a responsible adult in the pool area. We do no have a hot tub, Jacuzzi or steam room. The pool is open from Memorial Day weekend through Labor Day.
  • Do your cabins have air conditioning?
    Yes. We use cooling units that are called evaporative coolers (or water coolers). These units work very well in low humidity areas like Colorado. Our average summer humidity is around 20 to 25%. This type of "air conditioning" is very environmentally friendly and yes, they really cool down the cabins very well. In fact, the hotter it is outside, the better they work at cooling. extensive checklist to prepare your cabin before your arrival and to maintain your cabin during your stay. Daily housekeeping includes making the beds, vacuuming, emptying trash cans, restocking soap, towels and toilet paper. Rarely do problems arise. If you have a concern, let us know and we will fix it immediately.
  • Do you have any "non-smoking" cabins?
    All cabins are "non-smoking." On July 1, 2006, the State of Colorado passed strict anti-smoking laws that no longer allowed smoking inside restaurants, bars and public buildings. The new law requires lodging properties to designate 75% of their rooms/cabins as non-smoking. Because of the many configurations of cabins at the Timber Lodge, we are unable to designate 25% of our cabins as non-smoking. Although smoking is prohibited inside the cabins, smoking is still allowed on decks, porches, and outdoor common areas. If we detect smoke odor in a cabin, we use a $500 ozinator machine to eliminate the odor.
  • Can we check in early or have a late check out? Late arrival?
    Generally our check in time is any time after 2:00 pm. If you are in the area any time after 1:00 pm, please stop by and check if your cabin is ready. If the housekeepers have completed the cleaning of your cabin, we'll get you in right away. If it is not ready early then it will definitely be ready by 2:00 pm. It is not possible to store your suitcases, etc., in your cabin before it has been fully cleaned as it really slows down the housekeepers. Check out time is usually by 10:00 am but we can stretch it by an hour until 11:00 am if you let us know by around 9:00 am. Our office is open from 8:00 am until 8:00 pm. If you know that you will be arriving after 8:00 pm, please give us a call and we will make easy arrangements for a late check in. If you arrive after 8:00 pm, there will be an envelope with your name on it pinned to the bulletin board right next to the office door. In the envelope will be a map of the property indicating the location of your cabin and 2 keys (the same arrangement for an arranged late check in). Please sign in at the office in the morning before heading out to visit the local attractions. The owners of the Timber Lodge live in the house that adjoins the office. In case of urgent business after hours, please ring the buzzer next to the office door and we will gladly help you.
  • Do you allow pets?
    Sorry, no. As much as we love animals, we don't let them in the cabins or allow them to stay or sleep in vehicles or be tied up anywhere on the property.
  • How big is your stream and can you fish in it?
    The stream (Fountain Creek) runs the length of the property and generally runs 15 to 20 feet wide and 1 to 2 feet deep and has a gentle flow (except after a heavy rain storm). Children can play in and around the creek only if there is a responsible and attentive adult with them. Tennis shoes or water socks should be worn if playing in the creek. There are very few fish in this section of the creek. The closest good fishing is around one hour away. There is a full fishing gear department a couple miles away on Highway 24 called Anglers Covey.
  • How big (or small) are your A-Frame cabins?
    On our brochure and website we list our A-Frame cabins as "small, very small and tiny". We tell people that these cabins are for two people that like each other a lot as there is very little room to move around. They have a bed, two chairs, a small table, a dresser, television, small fridge, microwave, and a small bathroom with a shower (no tub). The A-Frames are about 1/3 to 1/2 the size of a standard size motel room. Most people like them because they are cute and charming but if you need more space, we suggest one of our larger cabins for two people such as cabins #19, 20, 21, 22, 24, or 25.
  • Tell me about your "Deluxe Cabins".
    We don't have "Deluxe Cabins". People often misread "Duplex Cabins" as "Deluxe Cabins". Duplex means there is one building containing two units. These cabins share a long porch but have separate entrance doors.
  • Can we sleep extra people on the floor in sleeping bags?
    No. Our cabins are designed and furnished for either 2, 4 or 6 people and we have found that trying to put too many people in individual cabins does not make for a comfortable stay. There are a few exceptions where we can put in a floor mattress for a child (we provide the linens, blanket and pillow) or a crib (actually a Pack N' Play). Some cabins will comfortably fit a floor mattress or a crib and some won't. We do not have roll-a-way beds.
  • Can we set up a tent for extra people or let them sleep in an RV or in a van?
    No. There is a campground (Garden of the Gods Campground) right across the street from the Timber Lodge that is set up for camping and RV's.
  • Do we need to bring linens and kitchen utensils?
    We provide all linens, blankets, pillows and towels. We also re-stock the soap, towels and toilet paper every day. Our full kitchen and kitchenette cabins are stocked with pots, pans, dishes, coffee maker, toaster, all necessary utensils (cutting boards, potato peeler, colander, mixing bowls, measuring cup etc.) dish soap and dish towels.
  • What is the difference between a "full kitchen" and a "kitchenette"?
    Full kitchen cabins (#14 and #18) have a 4 burner electric stove with an oven and a regular size fridge. A kitchenette cabin has a 2 burner electric stove, sink and a 4 cubic ft. fridge. All cabins have microwave ovens.
  • Do the cabins that have "fridge and microwave only" also have all the kitchen utensils, pots, dishes, etc.?
    No.
  • Do you sell food, drinks, candy, souvenirs, etc. at the Timber Lodge
    Yes, we sell a few snacks and candy bars in our office and we have a soda machine by the Pavillion area.
  • Is there a grocery store close by?
    Yes. There is a Safeway grocery store (open until 11pm) about a half mile away. There are other grocery stores (including a 24hr King-Soopers and WalMart) within a 10 minute drive.
  • Are there any restaurants close by?
    You can find every type of restaurant from fast food to fancy and everything in between within one or two miles from the Timber Lodge. Located directly in front of the Timber Lodge is "Amanda's Fonda" (one of this areas' best Mexican restaurants) which is open for lunch and dinner and has indoor and creek side patio dining.
  • Are there any large shopping malls close by?
    There are 2 major malls in the Colorado Springs area. The Citadel Mall (about 15 to 20 minutes away) and the Chapel Hills Mall (near the Air Force Academy, about 25 to 30 minutes away).
  • Are there any movie theaters close by?
    The closest movie theatres are about 15 to 20 minutes away. We provide (in our office) a complete current listing of which movies are playing in the local theatres.
  • Are there any shopping areas close by? Any within walking distance?
    Old Colorado City is one mile east of us and downtown Manitou Springs is about a mile and a half west of us. Each of these areas have close to 100 small shops and restaurants. We don't really consider these shopping areas within walking distance of the Timber Lodge.
  • Can you make reservations for us at the local attractions?
    We strongly recommend that you make reservations for the Cog Railway, horseback riding, and river rafting several weeks or months before your arrival. Some of these attractions require a credit card # to guarantee their reservations and we are not comfortable giving out your credit card #. The website www.pikes-peak.com has links to all the major attractions in the area.
  • Are there any hiking and bicycling trails close by?
    Yes. We have Red Rocks Canyon, a 789 acre park, is right behind the Timber Lodge across Highway 24. The Garden of the Gods, a 1200 acre park is about a 10 minute walk or a 5 to 10 minute drive from the Timber Lodge.
  • Are there golf courses close by?
    The closest golf courses are about a 15 to 20 minute drive from the Timber Lodge. We have a list of all area courses posted in our office.
  • What TV channels do you get?
    We receive about 70 cable channels including all the major 24 hour news networks, ESPN, the Weather channel, the Cartoon channel, etc.
  • Do any cabins have a view of Pikes Peak?
    Pikes Peak is close by. The entrance to the Pikes Peak Highway is about a 10 to 15 minute drive from the Timber Lodge and the Cog Railway Depot is about 2 miles away. The Peak can be seen from certain areas of the property but all of the 50+ foot tall trees tend to block the view from the cabins.
  • If you are already "booked up" can you recommend another cabin property?
    If you go to www.pikes-peak.com or www.manitousprings.org and click on "accommodations" you will find listings and some links to most of the hotels, motels, bed and breakfast, cabins and cottage properties in the area.